Long waiting lines of incoming trucks at the Ports of Los Angeles and Long Beach create an unacceptable drag on productivity, says Mike Stark, president and CEO of Pacer Distribution Services and an active member of the Harbor Trucking Association. Stark explains how adaptive appointment software could help remedy this situation.

Big data can be a powerful enabler of better business decisions, but getting the right data to the right person in an actionable form presents huge challenges. Richard Sharpe, CEO of Competitive Insights, helps demystify the subject and explains why mastering big data is worth the effort.

GE Healthcare needed an automated solution to screen its many global customers against restricted and denied parties lists, but that solution also had to work seamlessly with multiple existing ERP systems. George Grabher, ITC Program Leader at GE Healthcare, explains how a global trade management solution from Amber Road meets these needs.

To retain and keep profitable customers in today's economic environment, 3PLs must provide innovative solutions that make the supply chain more efficient for both the customer and the provider, says John Dillon of APL Logistics.

Building a supply chain that is both flexible and predictable can be a challenge, but retail giant Abercrombie & Fitch says both these qualities are essential to keeping its stores stocked with fresh fashions. Larry Grischow, supply chain vice president, explains how A&F uses global trade management to help achieve this goal.

The Lead Logistics Provider model is gaining traction in all areas of the world as companies that use multiple logistics providers look for help in managing that complexity, says Stefano Arganese, CEO of DHL Freight. He explains DHL's new branded service GreenLink that consolidates the company's LLP services.

As global trade management software has improved visibility to international shipments, companies have been able to enhance performance measures, moving from departmental indicators to broader metrics that drive coordination between departments, says Stephanie Miles, senior vice president of commercial services at Amber Road.

Trade compliance specialists are key employees who require specialized skills and training, says John Priecko, president and managing partner for Trade Compliance Solutions.