Sun Lieu, head of supply chain engineering at the Electronics Measurement Business Group of Agilent Technologies, talks about the supply chain challenges of a high-mix, low-volume business and describes Agilent's two-level supplier collaboration model.

Mike Landry, president of Barkawi Management Consultants, North America, explains the "control tower" approach to supply chain management and why he believes this approach can enable companies to go beyond incremental improvements to real transformational change.

When integrating its two major business units, First Solar partnered with Kinaxis to provide supply and demand planning capabilities, says Shellie Molina, vice president-global supply chain.

At the same time that supply chains are becoming increasingly global and complex, customers are expecting faster than ever service, says Vijay Subramanian, president of Prana Consulting.

Breaking down functional silos to create transparent and responsive end-to-end supply chains has long been an intractable supply chain challenge, but many companies are finding success using a control tower concept that gets everyone working off the same plan and focused on the same outcome. To learn more about this approach, SupplyChainBrain convened a Power Lunch"”a roundtable discussion"”with four experts in the field: Paul Bittinger, former supply chain transformation manager, Procter & Gamble (now retired); Lora Cecere, founder and CEO, Supply Chain Insights; Don Gaspari, director, global materials and inventory, NCR Corp.; and Kirk Munroe, vice president of marketing, Kinaxis.

Robert Byrne, CEO of Terra Technology, discusses highlights of Terra's 2012 benchmarking study on forecasting, which is based on raw data collected from the major CPG companies that are Terra's customers. Byrne explains why forecast accuracy is moving in the wrong direction and what companies can do to correct this trend.

Richard J. Sherman, president of Gold & Domas Research and director of strategic development for CSCMP, summarizes the practical road map to supply chain transformation that he explores in depth in his new book.

John J. Brown, director of supply chain risk management at Coca-Cola, discusses psychological factors that impact risk perception and how becoming more aware of these factors can help companies improve risk assessment and risk management.

Jeff Metersky, vice president of the Sales, Inventory and Operations Planning Practice at Chainalytics, explains how a new approach to benchmarking can help companies improve their forecast accuracy and why even small improvements make a big difference.