While browsing through shoe displays at 32 of Bon-Ton's U.S. department stores, shoppers can use their near field communication (NFC)-enabled phones to learn more about each style, as well as whether a specific size and color is available at the store"”and, if not, how they can most efficiently acquire the shoes they are seeking.
Near-instant gratification from shopping online, mobile and in-store is now a standard consumer expectation - and sophisticated real estate models are evolving to rise to the occasion. The omnichannel logistics models that make a seamless consumer experience possible are now built on a foundation of six new types of facilities, according to a report by Jones Lang LaSalle (JLL).
XPO Logistics Inc., a provider of transportation and logistics services in North America, has acquired Optima Service Solutions, LLC, a non-asset-based specialist in last-mile logistics for retailers and manufacturers in the U.S.
Among Americans who purchased a product that required shipping this year, 80 percent consider shipping options, including free shipping, to be an important factor in their overall shopping experience, according to a recent survey commissioned by Pitney Bowes Inc.