Challenge: In 2017, a global third-party logistics provider’s more than 400 distribution sites and warehouses were purchasing labels and other consumables from multiple sources — often incurring excessive shipping costs and chargebacks due to poor-quality, unscannable labels. The company needed a cost-effective solution to contain increasing costs, plan budgets, ensure consistent quality and improve customer satisfaction.

Businesses must figure out how to streamline the approvals process in order to ensure effective vendor management.