Analyst Insight: Ditching spreadsheet programs and stand-alone supply chain solutions for integrated software solutions is key to increasing visibility throughout the supply chain. By improving visibility, supply chain leaders can further optimize inventory and improve forecasting abilities, as well as increase the business's ability to react to disaster within the supply chain - a top priority for many executives. - Michael Koploy, ERP analyst, Software Advice

Omni-channel commerce has put the consumer in the driver's seat, with the ability to shop anywhere, buy anywhere and receive products in the manner and time of their choosing. While this revolution has been a great convenience to consumers, it has left many retailers scrambling to develop a seamless operation that not only delivers the consumer's expectations regardless of channel but does so profitably. Therein lies the rub.

Analyst Insight: Today's supply chains are efficient, and inflexible. Market conditions change, but planning continues based on historical information. Global supply chains need better planning, but traditional technologies are not up to the task. New technologies are emerging to help to fill the gap. We are entering the era of Big Data Supply Chains that will sense before responding and learn before acting. - Lora Cecere, partner, Altimeter Group