No experience happens as often, grabs share of wallet, and stimulates the senses more than grocery shopping, finds PwC US in a new report titled Experience Radar 2013: Lessons from the U.S. Grocery Industry. The study, which is one in a series of customer-centric reports, measures the experiences of about 6,000 U.S. consumers across multiple industries.
It's no surprise that supply chains are growing in complexity as manufacturers continue to globalize in order to reduce costs and expand their market. With this shift, manufacturers need to take a new approach to managing their supply chains by finding ways to improve communication with suppliers, obtain early visibility into sourcing information and better mitigate supplier risk.
The retail industry will lose an estimated $3.48bn to return fraud this holiday season, down from $3.73bn last year, according to the National Retail Federation's annual Return Fraud Survey, completed by loss prevention executives at 103 retail companies. Annual return fraud will cost retailers an estimated $14.37bn in 2011, up slightly from $13.66bn in 2010.
The trend of manufacturers "re-shoring" their operations to the western hemisphere is real. Greg S. Anderson, president of Co-eXprise Inc., talks about the challenges involved in executing that strategy.
Figures from translation services firm Wolfestone show the Eurozone countries are more resilient than expected after a difficult year, and turmoil in the Middle East appears to have affected the attractiveness of exporting to the region.
As consumer purse strings tighten and the field of rivals from multiple buying channels expands, retailers need to sharpen their competitive game or risk disappearing forever.
Dal-Tile Corp. and partners, whose products couldn't be more different, have something in common: reduced transportation costs through railcar co-loading.