GTE's in-house recovery operation is so successful that it now handles reverse logistics services for other companies. Likewise, 3M turned to its own logistics and manufacturing groups to recover useable by-products - and lots of money.

Beginning in 1996, the household products manufacturer decided to replace its centralized distribution pattern with an approach that relied on regional distribution centers across the country. Mark VII was named to help connect the links in the network through intermodal shipments.

Consolidation of North American distribution points, a major shift from company-owned and -operated facilities to public warehousing, and economies from a little-known program with U.S. Customs helped slash inventory and associated costs for the Audiovox Corp., a consumer electronics company in Hauppauge, N.Y.