Analyst Insight: A perfect performance means playing the right song for the right audience. This even applies to supply chain. When supply chain is one-size-fits-all, the orchestra falls out of tune, compromising quality to try to satisfy everyone. To deliver the best performance consistently, businesses need to prioritize customer demands through segmentation and synchronization. This reassembles supply chain to place customer needs at the core, allowing harmony between the business and customer. - Rodrigo Cambiaghi, Principal; Claudio Menegusso, Senior Manager; and Carolyn Dombrowski, Consultant, all with Advisory Services of Ernst & Young LLP

Analyst Insight: The overall market for U.S. 3PL providers has surpassed $116bn after six consecutive years of expansion. The 3PL market has expanded in all but one of the last 10 years, with a recession-fueled decline in 2009 the only blemish. At the same time, global corporations are striving to consolidate the number of logistics providers they work with to obtain more services from fewer providers. - John Johnson, Senior Content Specialist, Gartner Supply Chain

Analyst Insight: Organizations say that supply chain visibility is an issue but are not connecting the dots to address these concerns. While they acknowledge that they need to spend more on technology to facilitate this they are still confused on how to create a holistic supply chain visibility strategy to orchestrate multiple systems, harmonize integrations and streamline operations. - Dylan Persaud, Managing Director, Eval-Source

APICS has launched self-study courses for the APICS Certified in Production and Inventory Management (CPIM) program and the "Which Program is Right for Me?" education selector tool for all APICS designations.

The Paris Climate Agreement resulted in a commitment by 195 countries to enact strict policies to address global climate change. Now manufacturers will have to fall into line.

Analyst Insight: By 2025, issues such as globalization, social transparency, risk management and sustainability will bring new challenges to all the best procurement organizations around the world. For diverse suppliers, these changes will pose new challenges, while bringing new opportunities for those with a vision for the future. - Angie Li, Partner; Curtis Simpson, Manager; Kirsty A. McNally, Manager, all with Advisory Services of Ernst & Young LLP

Analyst Insight: Supplier relationships and the management of them are critical to business. The strength of the relationship is two vs. one, transparency, collaboration and innovation. Real value is extracted when buyers and suppliers work together. Not surprisingly, businesses focused on supplier relationship management (SRM) lead their peers five to one in terms of value derived from their supply base. - Mickey North Rizza, VP of Strategic Services, BravoSolution

Analyst Insight: Today's strategies for managing suppliers are incomplete. Too much emphasis has been placed on using power to gain leverage over suppliers. But this strategy doesn't work in every situation and care has to be taken to architect the right kind of relationship. Power stymies the development of truly collaborative and strategic relationships. These relationships can produce outcomes well beyond what one firm can do by itself. - Karl B. Manrodt, Professor of Logistics and Supply Chain Management, Georgia College & State University

After years of historically low interest rates, the Federal Reserve has started to execute on its strategy to raise rates. As a result, procurement teams will need to scrub their policies and plans to find interest rate sensitivities in a way they haven't in almost a decade.