The consumer of the future will be more mobile, social and self-sufficient, willing to share details on themselves and their preferences in exchange for highly personalized relationships with their favorite stores, according to a new IBM consumer survey. The study also found that consumers' willingness to advocate for a particular retailer is becoming multifaceted, with consumers looking for a flawless experience, whether it's when they're researching, purchasing, or receiving delivery.
Demand uncertainty is far and away still the top concern of supply chain mangers, according to a survey by LifeWork Search, an employee recruitment firm. Eighteen percent felt inventory surplus was the top concern, 12 percent voted for inventory shortage, while 8 percent believe lead times are the top holiday concern, and 3 percent chose "other".
Aldata, a vendor of applications for the retail and distribution industries, has created Aldata Shopper Relationship Management (SRM), part of its new Aldata Omni-Shopper Suite.
Retail is in a dramatic transformative phase. Consumers' multichannel access and shopping make multi/merged channel fulfillment the focus for retail. No more relegating supply chain to the backwaters of retail management!
Mike Mulqueen, senior director of product management at Manhattan Associates, talks about the advantages of integrating all aspects of transportation management onto a single platform and how the resulting holistic approach drives value at many levels.
AirClic, a provider of cloud-based software for mobile supply chain and logistics operations, has released version r12.4 of Transport Perform, its transportation-management system (TMS) application.
CargoSmart Ltd., a vendor of shipping and logistics applications in a software-as-a-service (SaaS) mode, has created a new visibility tool for shippers and logistics service providers.
The consumer products sector, like every segment of the economy, is facing volatility on a scale and level of complexity never seen before, particularly in the area of inventory management. Economic volatility and demand variability present challenges that old models for managing the CP supply chain are not equipped to handle. Fortunately, a new breed of inventory optimization technology is helping CP companies tackle these challenges and improve supply chain efficiency.
A new innovation study by Latitude, Next-Gen Retail: Mobile + Beyond, finds that smartphones and tablets are fundamentally changing how people think about shopping and, by extension, their everyday lives. The research reveals that mobile shopping makes people feel more relaxed, productive and informed, as well as more open-minded and receptive to discovering new things.
The latest news, analysis and trends regarding technology solutions and their impact on supply chain management. New technologies in forecasting and demand planning, supply chain visibility, big data analytics, the internet of things (IoT), cloud and software as a service (SaaS), enterprise resource planning (ERP) and transportation management systems (TMS) and WMS are transforming the way companies do business - and allowing them to stay ahead of the competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are improving operations through their strategic use of supply chain technology solutions.
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