There is a "massive opportunity" for communications service providers to grow enterprise revenues by offering a complete integrated communications technology service portfolio, according to a recent survey released by Pegasystems Inc., active in business process management and customer relationship management solutions.

North American supply chains became more complex in 2012 as the economy continued to recover. Rapid innovation, higher seasonal sales and increased reliance on promotions contributed to make forecasting more challenging. These and other findings are contained in the Terra Technology Forecasting Benchmark Study, now in its fourth year.

Many private companies have not implemented risk management practices that can help protect them from exposure to lawsuits and government fines, a survey by the Chubb Group of Insurance Companies has found.

Target is rolling out a service that allows customers to order products online and then pick them up at its stores as the discounter seeks to cater to tech-savvy, time-pressured customers.

When Mexico set up the first maquiladoras half a century ago, they were sweatshops that simply bolted or stitched together imported parts, then exported the assembled product north across the border to the United States. America got cheap goods; Mexico got jobs and export revenues. Now, with competition growing from other low-cost locations, and with the government cutting some of their tax breaks, the maquiladoras are having to step up their efforts to become innovative.