Each year ChainLink Research conducts a survey to provide insights into the business challenges companies are confronting and what methods they may turn to-both human capital and technology-to address those challenges.

In the last two years, retailers and grocers that used e-sourcing to competitively procure facilities maintenance service contracts saved approximately 22 percent per event, according to data from Intesource.

To assess organizational alignment, here are three simple questions for your business leaders: What are your company's ten most exciting value-creation opportunities? Who are your ten best people? How many of your ten best people are working on your ten most exciting opportunities?

The last two years have brought an explosion of cloud-based Software as a Service (SaaS) provided in long-term subscription or on-demand models. Both new application providers and traditional enterprise software license firms have provided new versions of their software and services to ensure a market presence in these sectors of the technology market (though there are still a few hold-outs that sell only on-premise licenses).

The consumer of the future will be more mobile, social and self-sufficient, willing to share details on themselves and their preferences in exchange for highly personalized relationships with their favorite stores, according to a new IBM consumer survey. The study also found that consumers' willingness to advocate for a particular retailer is becoming multifaceted, with consumers looking for a flawless experience, whether it's when they're researching, purchasing, or receiving delivery.

Demand uncertainty is far and away still the top concern of supply chain mangers, according to a survey by LifeWork Search, an employee recruitment firm. Eighteen percent felt inventory surplus was the top concern, 12 percent voted for inventory shortage, while 8 percent believe lead times are the top holiday concern, and 3 percent chose "other".

A potential labor strike by longshoremen along the U.S. East and Gulf Coasts at the end of the year could have devastating economic consequences as inventory depletion, rerouting, hoarding, and price speculation ripple through supply chains of global companies, according to a report from the Marsh research firm.