Analyst Insight: While the economic slowdown has adversely impacted the volumes of global sourcing and product distribution, global recovery will continue to fuel expansion of importing and exporting worldwide. For companies that source and distribute internationally - more than 80 percent of all companies that make or sell products - supply chain managers need to continue improving their knowledge and processes for effective global supply chain management.

Analyst Insight: The performance benefits of mobile devices and voice technologies in order fulfillment are well-established, and their usage is a hallmark of Best-in-Class performance. RFID, however, is still maturing in this space. What it does provide, especially for manufacturing and transportation, is added traceability both inside and outside the warehouse.

Analyst Insight: As of 2010, the traditional relationship between supply chain and business is in full revolution, and global supply chain management has become more important than ever. The roles of supply chain and manufacturing within organizations continue to evolve, making it clear that manufacturing should be reporting to supply chain, instead of the other way around.

Analyst Insight: With broad and expandable carrier networks, outsourced service providers seem well positioned to either make educated decisions as a provider of outsourced carrier selection services or to serve as an educator of shippers, to inform them of available options and potentially provide competitive performance information.