PartnerShip LLC, a provider of services to small and medium-sized businesses, is now offering a guarantee in support of its tradeshow shipping service.
Two things you should never do on an empty stomach: shop for groceries, and predict the future. In the case of the latter, that must be a guiding principle of the San Francisco Roundtable of the Council of Supply Chain Management Professionals, which takes care to feed attendees before presenting its annual, much-anticipated predictions for the coming year and beyond.
In the run up to Christmas, UK retailers are frustrating shoppers with distinctly average customer service. Top UK merchants are failing to answer questions asked online or sent via email, according to the 2012 Eptica Multichannel Customer Experience Study. The research found that just 48 percent of retailers could successfully answer basic questions sent via email, while websites could answer just over half (53 percent) of questions asked online.
The experience of a Houston-area couple indicates that maddeningly frustrating experiences with online shopping continue, and to the detriment of retailers.
As the holiday buying season continues to gather steam, the Consumer Fraud Center has warned about a fast-growing trend: the sale of goods at bargain-basement prices through so-called "daily deal" sites, which can mask the sale of counterfeit or illicit goods.
Internet service providers and trade groups for movies and music are partnering in the latest effort to curb online copyright infringement. Under the "six strikes" plan, users who share copyrighted material online will face an escalating series of warnings that could eventually result in the slowing of their internet speeds.