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E-Commerce/Omni-Channel

A MAN AND A WOMAN SMILE AND TALK OVER ITEMS OF JEWELRY ON TOP OF A DISPLAY CASE IN A STORE

Retail Brands Want to Make Sales Associates Shine in AI’s Spotlight

January 15, 2025
Helen Atkinson, Managing Editor

The latest technologies offer a vision of the future where sales associates are empowered to make consumers feel they are seen and known, not impersonal data caches.


Read More
A group of packages with red bar codes hovering above each one

CBP Looks to Increase 'De Minimis' Data Requirements

January 14, 2025
SupplyChainBrain

The proposal would require low-value shipments to include additional data to allow customs agents to easily and accurately verify the contents of each package.


Read More
DOCUMENTS BEARING THE INSIGNIA OF US CUSTOMS AND BORDER PROTECTION LIE ON A TABLE
THINK TANK

How Potential Legislation to Restrict De Minimis Provisions Impacts Global Trade

January 13, 2025
Alison Layfield, SCB Contributor

By setting up multiple fulfillment centers in key regions, businesses can avoid the costs of de minimis regulations more effectively.


Read More
A woman in a white dress looking at blue digital panels, depicting jackets and a purse as part of an online shopping interface

Retailers Grapple with GenAI’s Satisfaction Gap

January 10, 2025
SupplyChainBrain

Capgemini found that customer satisfaction with Gen AI technology has decreased year-over-year, dipping from 41% in 2023 to 37% in 2024.


Read More
The outside of a SHEIN e-commerce distribution center can be seen in Whitestown around November 2022. Photo: iStock.com/jetcityimage

'Horrified': UK Lawmakers Blast Shein Over Ethical Sourcing Concerns

January 9, 2025
SupplyChainBrain

"You've given us almost zero confidence in the integrity of your supply chains," MP Liam Byrne said to Shein executives in a January 7 hearing in parliament.


Read More
Aerial view of loading piers with hoist cranes on docks

Moody’s Warns of Effects of Potential Dockworkers’ Strike

January 7, 2025
SupplyChainBrain

Diversion of future shipments to West Coast ports would become more difficult and costly if a stoppage was prolonged as ships back-up and remain unloaded, reducing available capacity.


Read More
A phone screen with numerous apps in a grid, with a black Shein app icon in the center

Shein Pledges 'Rigorous Transparency' with CBP Data Program

January 6, 2025
SupplyChainBrain

The program dates back to 2019, and was first designed to gather import data on low value shipments from major retailers to better identify counterfeit goods.


Read More
A WOMAN SITTING ON HER LIVING ROOM FLOOR OPENS BOXES OF CLOTHES
THINK TANK

Will 2025 Be the Year of the Exchange Economy?

January 6, 2025
Dennis Moon, SCB Contributor

Retailers need to reimagine the exchange economy to meet consumers’ needs without sacrificing revenue.


Read More
THE FLAGS OF MEXICO AND THE US ARE FOLDED NEXT TO ONE ANOTHER75040.jpg

Mexico Announces Increased Tariffs on Apparel Imports

January 3, 2025
SupplyChainBrain

The tariffs are seen as a protective measure for the Mexican textile industry, and a way to reduce imports from China, potentially avoiding trade conflicts with the U.S.


Read More
A MAN APPLIES PACKING TAPE TO A BROWN CARDBOARD BOX IN A LIVING ROOM OR OFFICE

Retailers Balance Return Policies with Fight Against Fraud

January 2, 2025
SupplyChainBrain

Across Appriss Retail's 60 U.S. retail clients, total merchandise returns in 2024 were valued at $685 billion, and made up more than 13% of all sales.


Read More
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E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.

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