Arpad Hevizi, vice president of supply chain solutions with Celestica, talks about the challenges his company faces in gaining full visibility of supply and demand, and in dealing with increasing supply-chain volatility.
The seventh annual Holiday Shopping Study from Motorola Solutions Inc. finds that overall in-store satisfaction has grown 23 percent in the last six years. Meanwhile, satisfaction with the checkout process and the availability of store associates has increased 32 percent and 23 percent, respectively, since 2008. Retailers need to continue to offer choice and options to shoppers across all channels - online, in-store and mobile. Shoppers also reported a dramatic increase in use of their smartphones for shopping-related activities including mobile couponing.
Gordon Pearson, global inventory director with NCR, talks about the challenges his company faces in gaining full visibility of supply and demand, and in dealing with increasing supply-chain volatility.
Innovation of the Year: Smart packaging creates right size box for every item shipped from e-commerce centers
Winner: Staples & Packsize International; Runner-Up: PepsiCo; Finalists: LMI, Motorola Solutions, Pa. Liquor Control Board, IBM
The latest supply-chain news, analysis, trends and tools for executives in the retail industry — which comprises companies that operate physical or internet stores with diversified product lines. Learn how pharmaceutical and biotech companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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