Performance documentation in this peak season is important to properly prepare for next year's peak parcel delivery season, says Justin Cramer, co-founder of ProShip.

Capacity, reliability and cost containment are the most important factors in successful e-commerce delivery, says Rob Glover, vice president of sales at OSM Worldwide.

More and more warehouse operators are opting for implementation of robotics technology, says Kait Peterson, senior director of product marketing at Locus Robotics.

Automation, accuracy and velocity are key to third-party logistics parcel analytics and billing management, says Coby Nilsson, chief executive officer and co-founder of Enveyo.

With multiple layers of suppliers, artificial intelligence and big data can help companies get clean and useful information, says Jim Hayden, chief data scientist at Everstream Analytics.

Supply chains are in flux, and planners will need to deal with continuing challenges in the near future, says David Food, head of supply chain marketing at Board International.

Hank Ackerman, principal at Argano, advises how to make supply chain planning transformations successful.

Kamala Raman, vice president and team manager at Gartner, outlines factors driving companies as they struggle to balance operating models in challenging times.

The trend in small-sized orders is likely to continue, and that will pose challenges for warehouse operators and e-grocers, says Colman Roche, vice president of e-commerce and retail with Swisslog.