Truck drivers are often caught in the middle of communications between shippers and receivers — creating an influx of information that over complicates the job.

Shippers and carriers are turning to technology to overcome new supply chain challenges. One process that requires a lot of personnel interaction, and has been specifically targeted for improvement, is the transfer of the bill of lading (BOL).

While physical paperwork has long been the go-to form of communication within the supply-chain industry, electronic bills of lading are expected to become the standard moving forward.