In any other year, expectations of strong sales for the upcoming holiday shopping season would be the fulfillment of a dream for retailers. Instead, it’s shaping up to be something of a nightmare.

Interest in contract lifecycle management (CLM) software is surging in the wake of last year’s unprecedented disruptions, which exposed how critical real-time access to contract data should effectively respond to emerging risks and opportunities.

To freight brokerages and shippers alike, nothing is more important to success than good relationships.