Analyst Insight: Key to driving performance and achieving your business strategy is choosing KPIs that clearly align with that strategy. This usually involves identifying three or four areas where the company needs to excel, and then defining a "balanced scorecard" of metrics that shows progress toward the business goals, as well as the trade-offs necessary to achieve those goals. - Rodger Howell, Principal, PwC's Strategy&; Derrick Austring, Director, PwC's Strategy&

GS1 US, an information-standards body, has expanded its Advisory Services offering.

Lean Six Sigma can be an intimidating concept for shippers to implement, even though it offers huge opportunities for eliminating waste and defects in service. George Abernathy, president and chief commercial officer of Transplace, explains how to get started.

Supply Chain operations increasingly are impacted by corporations' quality assurance and quality control programs, says Laurel Nelson-Rowe, managing director of the American Society for Quality. She discusses the importance of these programs in protecting brand reputations and ensuring customer satisfaction.

APICS Supply Chain Council has launched a Supply Chain Operations Reference (SCOR) mobile application.

Avnet Inc. just celebrated its 10th anniversary as a Lean company. But the company's search for waste and inefficiency is far from over.

Sparta Systems Inc. has released a new version of TrackWise, its enterprise quality-management solutions (EQMS) software.