Analyst Insight: Digital business creates new opportunities for consumer packaged goods companies to transact directly to their end consumers. Digital business is information-enabled business that employs an abundance of new information in ways that better service customers. Bottom-line digital business offers the potential to transform the way that CPG companies interact with and serve their customers allowing them to create new operating models that tighten the bonds with their end consumer, which has the potential to transmogrify the CPG industry. - Dwight Klappich, Vice President, Supply Chain Research, Gartner
Retailers are in the midst of a data land grab. They are trying to collect all of the consumer data they can possibly get their hands on. Why? Because they're hoping that some of it will prove to be valuable.
It’s not a surprise that cyber crime is costly for organizations. The cost of any lost productivity, combined with the fallout of any compromised data, the impact to the organization's reputation, and the cost to clean up and recover from an attack all add up. Not to mention the cost of the time lost.