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Home » Keywords » merchandise returns

Items Tagged with 'merchandise returns'

ARTICLES

Recalls in Automotive Industry Lead Reverse Logistics Activity in 2014, Report Says

March 9, 2015
Stericycle
Reverse logistics last year was punctuated by the record-breaking recall activity in the automotive industry, which created momentum that is now carrying into 2015. According to the Q4 Recall Index analysis from Stericycle, there was an unprecedented 74 million automotive units recalled throughout the year, an increase of 166 percent from 2013. Top affected products included air bags, which made up 34 percent of the total units recalled, and electrical systems, which impacted 31 percent of the units.
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Janfeb15 coverart slider 02

Balancing Cost and Customer Expectations for Profitable Apparel Returns

February 18, 2015
SupplyChainBrain
Analyst Insight: Online retailers must make the returns process convenient for their customers which, in turn, increases the amount of product returned. But every company must find a balance between cost and customer expectations. Should you encourage customers to return products to the store? To the DC? To a 3PL? The answer depends on your brand, culture, infrastructure and average unit price. – Bruce Baring and Jason Denmon, Apparel Industry Leaders, Fortna Inc.
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