When it comes to the never-ending battle against complexity in IT organizations, there's good news and there's bad news. The bad news is that information technology is in fact becoming more complex.
The good news? It's not your fault. Despite some chief financial officers' belief that IT departments buy technology for technology's sake and spend too much time "playing" with it, the truth is that IT is becoming more complicated, and more costly to manage, as business becomes more complex. Trying to keep up with the rapidly changing demands of a global corporation, its clients, customers and partners is a convoluted and costly endeavor for the CIO.
"The world is getting inherently more complex as we globalize, expand and develop new technologies," says Erik Dorr, a senior research adviser at The Hackett Group, a management consultancy. "The operational complexity of running a business today is totally different than it was two decades ago. That means traditional methods of managing IT are no longer sufficient."
Source: CIO Insight, http://www.cioinsight.com