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However, organizations that did suffer disruptions suffered more of them, with the percentage of organizations experiencing at least eleven disruptions during the year increasing from 7 to 22 percent.
Increased costs were linked to significant increases in the amount of lost productivity, the increased cost of working, customer complaints, impaired service outcomes, damage to brand reputation and loss of revenue.
The survey found 43 percent of organizations do not insure these losses and so bear the full brunt of the cost themselves.
It also looked at the reason for the increase in the number of disruptions and found that fewer organizations are maintaining adequate visibility over their supply chain, with 72 percent doing so in 2015 compared to 66 percent this year.
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