Signifyd announced the release of its COVID-19 Business Continuity Package, a discounted set of commerce solutions to help ecommerce businesses prosper in the face of workforce disruptions, unexpected shifts in demand and new and increasing fraud threats. The Signifyd COVID-19 Business Continuity Package offers new clients free services and a fully scalable and ROI-positive way to manage orders that a merchant would ordinarily send to a manual fraud review team.
“Consumer compassion is at the core of every decision we make,” said Raj Ramanand, CEO and Co-Founder of Signifyd. “We are all finding our way in this unprecedented time. We will all get through this together and we wanted to find a way to make that path easier for retailers.”
The Business Continuity Package gives new clients free access to Signifyd’s Agent Console and Insights Dashboard and includes Signifyd’s AI-driven Dynamic Review Capacity. Merchants pay only for orders they would have sent to manual review in normal times. The Insights Dashboard includes real-time analytics of ecommerce trends and benchmarking data across Signifyd’s global merchant network.
Dynamic Review Capacity uses Signifyd’s self-learning systems to keep up with the constant changes in fraud attacks and consumer behavior. The solution accurately identifies fraudulent orders and sees to it that legitimate orders are shipped promptly. Signifyd will maximize the approval rate on those orders and take liability for any chargebacks that result from its decisions.
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Belfast, and London.
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