Servigistics says that NCR Corporation has selected the Servigistics Service Parts Management solution to help it reduce its global service parts inventory.
NCR will utilize the Servigistics solution to optimize inventory in its regional distribution centers as well as field stocking locations and field service technician truck stocks in order to support the delivery of high customer service levels.
Servigistics says that its customer's criteria for selecting a service management solution provider included the ability to offer a single solution for managing inventory across central and field locations worldwide, as well as a track record of success in working with other leading global companies.
"NCR maintains a commitment to our customers for delivering superior service," says Jack Rittenhouse, director, Global Supply Chain, NCR. "With Servigistics, our goal is to improve our already-high service levels while reducing costs, eliminating inefficiencies and improving overall productivity."
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