Challenge: A logistics service provider needed a smart and flexible platform for a new global client: an industrial manufacturer for the marine and energy sectors with complex aftermarket services. The client had limited visibility into service levels and costs across a global network of warehouses and carriers, and shipments were often remote, under strict time windows and required expediting.
Solution: Having used the MPO platform for other clients, the LSP leveraged the Control Tower Platform and order-centric transportation management system to enable dynamic routing, carrier selection and cost optimization through order splitting and consolidation — as well as manage complex orders flows and incoming rush orders without any manual processing.
Results: Managing over 250,000 shipment orders per year, the LSP enabled savings of about 10% within the first year with a 15% to 20% reduction in manual transactions. The TMS had been so effective that its original outbound implementation grew to include inbound operations within a year — and increasingly moved toward an end-to-end service for customers thereafter.
About the Solution Provider: MPO offers the world’s only unified cloud platform for orchestrating inbound, outbound, and reverse flows across dynamic supply chain business networks. Through real-time analytics, planning, execution, and cost control, the MPO platform helps hundreds of manufacturers, distributors, retailers, and logistics service providers worldwide benefit from greater service options, faster delivery, reliable performance, and lower costs.
