FourKites, a supply chain visibility platform, has released new capabilities designed to help shippers, carriers and brokers collaborate more efficiently to increase end-customer satisfaction, reduce supply chain costs and increase on-time delivery performance. 

Instant Messenger now allows shippers to chat directly with brokers and carriers, and gives supply chain partners the ability to share important information and resolve issues together in real time. CarrierLink, a visibility app for drivers, now includes improved turn-by-turn navigation for better route optimization; mobile check-in; and new capabilities for updating appointment times, adding notes to loads and uploading paperwork, among other enhanced features. Partner Hub, a self-service, secure GPS onboarding solution, now enables faster and easier onboarding.

“As ELDs have become the industry standard, the need to connect to them effortlessly and with a high degree of trust has become a necessity,” said David Broering, president, North American Non-Asset Solutions at NFI, a third-party logistics provider. “FourKites’ Partner Hub is the tool we’ve been waiting for to help quickly onboard new carriers at the ELD level, sparing their drivers the effort and pain associated with app-based tracking.”

“FourKites is committed to helping shippers, brokers and carriers achieve end-to-end supply chain visibility faster, and with assurances of the highest-quality tracking in the industry,” said FourKites founder and CEO Mathew Elenjickal. “We are excited to make these powerful new capabilities available to the community to enable greater collaboration and communication, and ultimately, value.”

About FourKites 

FourKites is a supply chain visibility platform extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching 176 countries, FourKites combines real-time data and powerful machine-learning to help companies digitize their end-to-end supply chains. More than 600 brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.