Logistics technology developer Imaginnovate announced a new feature to Fleet Enable providing final-mile carriers significant advantage in managing white glove deliveries. The firm said its WorkForce Management feature would map delivery teams in real time, tracking everything from location to availability. It said the app would be uniquely suited to white glove shipments requiring two-person delivery crews.

“This is a new feature to Fleet Enable that allows carriers to track the driver and his next deliveries while simultaneously tracking his colleague who stays behind to install the shipment,” says Krishna Vattipalli, CEO, Imaginnovate. “It tracks both people doing two different jobs at the same time so that the dispatcher can follow teams in the field and the back office can invoice each person's activities accurately.”

“Our mission is to improve efficiencies for all of a final-mile carrier's stakeholders,” says John Coussa, sales vice president, Imaginnovate. “We achieve this by automating the carrier's operational and back office business functions.”

Imaginnovate said it’s targeting white glove carriers in the final-mile delivery market because of changing consumer habits. Online shopping hyper-charged by the coronavirus pandemic has stressed carrier capacity, the company said. Drivers are delivering and installing everything from refrigerators to television sets at homes or businesses. 

“This is no longer a phenomenon…it’s the way of life in commerce,” says Mr. Vattipalli. “Automation is the only way final-mile carriers can keep up with increasing demand from shippers and customers.”

About Imaginnovate

Imaginnovate is an 8-year-old software development company supporting the freight transportation and logistics industry. It provides professional management services for companies ranging from start-ups to the nation’s largest carriers. Its solutions touch the entire supply chain and include: route optimization, load management, routing and scheduling, capacity management, fleet optimization and rate prediction. Imaginnovate has a 70-person development team working to automate freight transportation and logistics.