Background

Juniper Networks, Inc. is the leader in high-performance networking. Juniper offers a high-performance network infrastructure that creates a responsive and trusted environment for accelerating the deployment of services and applications over a single network. The company's routing, security and switching technology and services run the world's largest and most demanding global networks, which include the top 100 global service providers, 30,000 enterprises, including 99 of the Global Fortune 100, as well as hundreds of federal, state and local government agencies and higher education organizations.

Juniper Networks delivers solutions and builds partnerships that support its customers' growth and operational efficiency objectives all over the world, and has dedicated itself to developing new and innovative technologies. However, early in 2007, the company found itself in a situation where it required a quick - and complete turnkey - depot operations start-up across the southern border from its Sunnyvale, California headquarters office. It needed to accommodate new customers in Mexico - and it needed to set up the necessary logistics infrastructure in less than 30 days. Based on the experiences of several key Juniper personnel with Flash Global (Flash) for more than a decade, it was clear that Flash was a logistics solutions provider that could get the job done - both across the border, and within the time requirements.

Challenge

Juniper Networks has a unique and fundamentally different way of looking at the challenges of the global network, and has developed and productized some of the industry's most groundbreaking innovations across every aspect of networking technology. However, it had a more immediate challenge in early 2007 - namely, how to open up 45 depots in less than 30 days, all south of the border in Mexico. The challenge was that the company needed to grow its in-country presence in Mexico fairly quickly in order to support its existing - and growing - base of customers. 

The bottom line was that Flash's experience and expertise assisted Juniper from quicker start-up and implementation, to reduced distribution time and related costs, to increased customer satisfaction. Juniper Networks needed to expand its service and support offerings into the Mexico geographic market - so it looked specifically for a logistics solution provider that had both the in-country experience and presence to get the job done quickly, and the IT skills and capabilities to get the job done right. Flash was able to meet - and exceed - both requirements easily and, as such, has established itself as a key logistics partner for Juniper Networks as it plans its future expansion into the LATAM markets.

To read the full case study, please visit: http://www.flashlogistics.com/Juniper_Vertical_Web.pdf