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Plenty of IT leaders have become knowledgeable partners with their business counterparts. Here's how they did it. First and foremost, you must spend time in the field. If your organization has multiple sites, then make it your priority to visit them-wherever they are, home or abroad-and learn about the challenges they face. Do not wait to be asked. Great CIOs are anxious to understand how the business actually operates, the perception of the IT function in the field, and the current uses of technology that the organization is using.
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