It's hard to say whether it's pragmatism or jaded resignation, but a recent survey reveals that enterprises aren't entirely happy with conventional enterprise apps--or any of the alternatives, for that matter.
ERP, CRM, and supply-chain management systems are still costly and difficult to implement, according to the 485 business technology professionals surveyed. But they also doubt that next-generation apps will be any easier to deal with. Most enterprises have yet to fully embrace service-oriented architecture, software as a service, or business process management. Oh, sure, they're using these technologies here and there, but few survey respondents are confident that SOA, SaaS, or BPM can handle everything.
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