When supplier scorecard data is combined with operational and planning data, it can create something greater than the sum of the parts. This is what a diversified international manufacturer, whom we will call "MultiManufacturing Inc." did when they created their integrated supplier management system, which we will refer to as "SingleSource."
Several years ago, MultiManufacturing Inc. launched a major project to build a centralized tool to select and manage suppliers, as well as provide performance feedback to the suppliers. SingleSource is now used at 130 manufacturing and procurement sites globally. On a weekly basis, SingleSource pulls a wide variety of comprehensive data for both direct and indirect goods from eight different data feeds (ERP, MRP, factory management systems, etc.) and organizes that data into a common data structure.
MultiManufacturing Inc.'s scorecards show supplier quality and delivery performance by site. They recently added the capability to score suppliers differently by business unit. This helps suppliers to see exactly where they need to put their resources in order to improve.
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