Are companies really shifting their manufacturing operations out of China and back to the West? The answer isn't a simple one, says Akhil Oltikar, vice president of supply chain solutions at Riverwood Solutions. He looks at the many issues that global manufacturers take into account when deciding where to site their operations.

Tom Enright, research director with Gartner, talks about his recently completed survey on the challenges that are confronting multichannel retailers today, with a particular focus on the issue of returns. He offers his view on what constitutes excellence in the returns process.

Due to rising wages and growing logistics costs in China, a growing number of U.S.-based manufacturers are turning to Mexico for production.