Challenge: A large retailer was faced with how to handle products that were coming back from stores into the reverse-logistics channel and needed an efficient and cost-effective way to process merchandise for redeployment, return-to-vendor and liquidation.
Challenge: To provide accurate delivery information to customers and to enhance the quality of its customer service, Mountain Company needed to enable an automated load tracking solution that would provide accurate information without relying on verbal communication.
Challenge: A kitchen and bath manufacturer was experiencing reduced trailer cube capacity due to the large packaging requirements of its product line. The customer wanted to increase cube capacity to reduce freight expenses.
Challenge: This leading producer of spirits and wine lacked visibility of its ocean shipments and carrier performance levels. The company relied on each partner's individual tracking system, a process made more difficult as exports and revenues grew.
Challenge: When a motor coach breaks down, time is of the essence in having the right part on hand. But as this Kentucky-based manufacturer learned, establishing an efficient inventory distribution system can be a daunting challenge, especially in the sizeable Canadian market. Shipments were chronically late, and the company's warehouse solution proved incapable of servicing the entire country. And to make matters worse, the company's logistics provider did not seem interested in solving these problems.
Challenge: A Wisconsin-based retailer of products targeted at deer hunters launched an e-commerce site as a way to expand sales to Canada. The company's small size meant that it would depend heavily on positive word-of-mouth customer referrals to help spread the word about its high quality products. But when shipments began arriving habitually late, and costs were far higher than expected, a change in logistics operations became necessary.
Challenge: Most hospitals utilize the just-in-time method of inventory control. If hospitals have higher than expected demand, additional supply must reach them immediately. Companies need a logistics provider that goes inside hospitals, uncrates new equipment, crates old equipment, and returns the old unit to the company regardless of the time of day.