As the world moves toward near-sourcing, instantaneous commerce and automated logistics, these are the steps companies are taking to build efficient supply chains.

How to gain, retain and delight customers in a world of constant change.

Selling across borders means you can reach new customers in bigger and faster-growing markets. Yet businesses can become intimidated by the operational complexities of selling internationally, especially when it comes to delivery and returns.

Though long crucial to supply-chain management, metrics have migrated from board-room strategy sessions to operational decision-making.

David Hogg, vice president of business development with Logistyx, reviews four big challenges with which the parcel industry is currently grappling: the coronavirus, omnichannel fulfillment, e-commerce returns, and Brexit.

The coronavirus pandemic is wreaking change throughout the retail landscape, especially as it affects the balance between online purchases and traditional brick-and-mortar sales.