Thomas O’Connor, senior director analyst with Gartner, relates the lessons that manufacturers and retailers can learn from China, which is just now emerging from lockdown due to the coronavirus pandemic.
Omnichannel retailers face many challenges in satisfying customer demands. Justin Cramer, co-founder of ProShip, discusses how they can make the best use of technology to enhance service while decreasing operational costs.
In a time of increasing customer demand, robotics technology is helping e-commerce sellers to manage forward inventory and next-day delivery, says Jim Serstad, vice president of product development with Tompkins Robotics.
Today’s global supply chain complexity creates many blind spots - whether you're managing environmental and political uncertainty, multi-enterprise business networks, the pressures of e-commerce, or multi-modal shipping. Proper visibility has become crucial to mitigating the impacts of disruption and optimally choosing between multiple sources, delivery points, and logistical processes to consistently ensure profitability and customer satisfaction - no matter the situation.