Want to Be a Modern CPG? Start With Your Supply Chain December 3, 2018 Mohammed Hajibashi, SCB Contributor Modern customer service is no longer simply about selling products — it’s about offering an entire experience. Read More
Q&A | They Want It Now: The Age of Same-Day Delivery December 3, 2018 Robert J. Bowman, SupplyChainBrain Once considered a premium option — assuming it was available at all — same-day service is now the standard for many e-commerce shoppers. Read More
Legume Farmers Are Profiting From Pet Food's Latest Trend: Gluten Free November 28, 2018 Bloomberg Use of high-protein, gluten-free vegetarian staples is surging in the pet sector as owners are increasingly seeking grain-free diets for their furry friends.Read More
How a Traveling Vinegar Salesman Innovated the Global Sushi Industry November 28, 2018 Bloomberg Kunihiko Tanaka was peddling vinegar to sushi restaurants in western Japan when he spotted the opportunity that would change his life.Read More
Think Tank In a Global Economy, the Future of Retail Is Local November 27, 2018 Marc Gorlin, SCB Contributor Customers increasingly wonder: We have instant delivery for pizza and Chinese food. So why not porch swings and power tools? Read More
As Costs Rise, Can European Firms Raise Prices Fast Enough? November 26, 2018 Bloomberg Rising costs are becoming a challenge worldwide: Prices of raw materials and wages have gained this year, a trend increasingly noted by executives.Read More
Think Tank ‘Smart’ or Not, A.I. Is Playing a Crucial Role in Ensuring Food Safety November 26, 2018 Robert J. Bowman, SupplyChainBrain The battle over whether artificial intelligence truly mimics the workings of the human brain rages on. But we may be missing the point. Read More
Amazon’s Latest Crusade in the Grocery Delivery Wars: Thanksgiving Dinner November 21, 2018 Bloomberg The turkey is browning, your guests are on route, and you suddenly remember a forgotten ingredient. Amazon stands ready to bail you out.Read More
This German Warehouse ‘Plays Tetris’ — Aiming to Rival Amazon November 20, 2018 Bloomberg A German grocer is fighting against Amazon with what it describes as the most technologically sophisticated online-shopping facility in Europe.Read More