John Reichert, director of supply chain execution solutions at Tecsys, discusses factors driving increased demand for 3PL services and describes the type of provider best positioned to leverage this growth environment.

Several years ago SanDisk realized that its build-to-forecast model was causing excess inventory and poor on-time delivery. The company decided to transform to a pull supply-chain model based on actual demand and postponement. Kehat Shahar, vice president of operations and supply chain planning at SanDisk, talks about this journey.

Truckload marketplace Transfix is adding a new dimension to matching drivers with available loads, says CEO Drew McElroy. By making greater use of smartphones, McElroy says Transfix makes more efficient matches, which reduces empty miles and driver wait times.

SmartCentres, the largest shopping center developer in Canada, has launched a popular drive-in pickup service for e-commerce customers. Located at existing shopping centers, Penguin Pickup accepts deliveries from any online retailer.

Mergers and acquisition in the 3PL industry are on the upswing, with deals in the first two quarters of this year outpacing all of last year, says Ronald Lentz of G2 Capital Advisors. Lentz looks at factors driving this trend and other issues impacting the industry's financial health.

Contract terms being demanded by shippers and consignees in their agreements with logistics providers have become unacceptably onerous and one-sided, says Philip M. Coughlin of Expeditors International. Coughlin details common requirements, such as shifting all risk to providers, which he considers unfair, as well as discussing ideas on how to move forward.

The term "digital supply chain" describes the integration of advanced technology, big data, and analytics to better manage and execute the physical supply chain, says Frederick Hartung of Jabil. He explains how this is playing out today and what it means for the future.

Even though the invoice-to-cash cycle is critical to corporate health, many companies give little attention to the billing process, says Sean Smalley of Billtrust. Many opportunities exist within that process, however, to speed payment and reduce costs.

Echo's recent acquisition of Command Transportation will grow its revenue by 50 percent and strengthen its presence in the truckload brokerage market, says Echo CEO Doug Waggoner. He explains the role of acquisitions in Echo's growth strategy and his view on 3PL consolidation trends.

Retailers increasingly are using customized packaging to meet the preferences of customers in specific stores, regions or channels, says Jason Tham, CEO of Nulogy. This work often is outsourced by brand manufacturers and Nulogy has developed software to link and streamline the process.