As chief customer officer at OHL, Scott McWilliams spends a lot of time building customer relationships. He shares insights on how to nurture those relationships and how to recognize when things are going south and turn those situations around.
JDA Software recently formed a new global 3PL business unit to focus on sales and product development for this market sector. Unit leader Peter van Merode discusses the strategy behind this move and shares views on the global 3PL market.
Randy Curran, CEO of OHL, talks about the impact of e-commerce on the 3PL industry today and in the future and discusses how the omnichannel customer is changing logistics operations.
CarrierDirect works with many transportation and logistics companies to develop business strategies. President Joel Clum shares his bullish outlook on the U.S. domestic freight market and on the companies that he thinks are best positioned to take advantage of an improving market.
After spending a decade working with lean processes at Menlo Worldwide Logistics, Jeff Rivera is now leading the lean implementation at Con-way Freight, a major LTL company. He discusses the challenges and opportunities of Con-way's lean journey.
Doug Waggoner, CEO of Echo Logistics, talks about Echo's rapid growth and shares insights on growth strategies that transcend changing economic conditions.
XPO Logistics has grown dramatically, both organically and through acquisitions, including most recently those of Pacer and NLM. CEO Brad Jacobs talks about the integration of these companies and XPO's overall growth strategies.
Rich Sherman says the Internet of Things will combine with Web 3.0 technology to create what he calls "Smart Supply Network 3.0." Sherman shares his vision of how this evolution will change the supply chain for the better.
The rise of e-commerce means that companies must re-think where and how they construct distribution facilities, says Bob Silverman of Jones Lang LaSalle. Silverman notes how other market trends also are impacting facility planning.