Backward-looking KPIs, especially those on safety stock, are a necessity in successful S&OP processes, says Erik Hjerpe of TreeHouse Foods, a private-brand food manufacturer. He explains why this is so and how TreeHouse employs a variety of safety stock strategies.

The technology surrounding point-of-sale data has improved tremendously in recent years and companies are making much better use of this information, says Tina Lalor, senior business consultant with John Galt Solutions.

The shift toward omnichannel distribution has both positive and negative unintended impacts. On the positive side are opportunities to blend and leverage channels; on the downside are organizational and operational gaps. Steven DeFazio, executive vice president at Fortna, offers insights on both.

The focus of RFID in the supply chain has shifted from case tagging to item tagging, says Ann Grackin, CEO of ChainLink Research. Grackin explains why this is so and details other areas of the supply chain where RFID is being embraced.

Providing parts and sub-assemblies to automotive production lines is a highly complex activity, requiring rapid, automated sequencing and sophisticated error proofing. Bo Cheng, director of the automotive business at Comprehensive Logistics, explains how his company is keeping pace as automotive volumes return to pre-recession levels.

Picking in a frozen environment with heavy gloves, paper and pencil impaired the productivity and accuracy of operations at Perry's Ice Cream in Akron, N.Y. A voice-picking system from Vocollect enabled Perry's to solve these problems and gain other benefits.

TE Connectivity is a $13bn world leader in designing and manufacturing electronic connectivity products for a range of industries. Ruud Somers, director of global network design, discusses how the company uses supply chain modeling and optimization solutions to support the high service demands of its global network.