Customer expectations are continuously evolving, and every business wants to innovate and differentiate itself to grow revenue without compromising margins. A customer experience-driven supply chain is an absolute necessity toward achieving these seemingly divergent goals.

Some of the biggest tech giants Monday agreed to build health care products that use a common set of standards in order to make it easier to share medical data across hospitals. What’s more, these are open standards and specifications aimed at encouraging “frictionless data exchange.”

Recent years of lackluster performance and the most significant profit drop in six years has fast-fashion retailer H&M looking for a road to profitability.

Facing the barrage of President Donald Trump’s tariffs, Steve Katz is ducking for cover in the trade-war version of a demilitarized zone.

Shipping group Maersk said on Thursday 94 companies and organizations have so far joined a blockchain platform developed with IBM aimed at boosting efficiency and limiting the enormous paper trail of global container shipping.

During the six-year lead-up to the May 25, 2018, effective date of the European Union’s General Data Protection Regulation (GDPR), much attention was focused on the onerous financial penalties for noncompliance.

Dada-JD Daojia has raised $500m from existing backers JD.com Inc. and Walmart Inc. to quicken the growth of its delivery network across China.

A number of high-profile supply shortages have highlighted the importance of guarding against disruption.

Shoppers’ expectations of convenience, choice, price and experience continue to change. Staying ahead of the trends is key to winning.

Online sales are a must for just about every traditional retailer today. But they can also be a drag on profits.