The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded. Gartner Inc. said organizations must ignore three myths in order to achieve a superior customer experience.

Between ride sharing, ride subscriptions, and autonomous vehicles, traveling by car is poised for a big change in the next few years.

The ability to track and verify equipment and products at any stage — in development, in production, in shipment and at customer sites — has long been the holy grail of connected businesses.

Data artists bridge the gap between business and IT by creating data visualizations that can be quickly understood by business leaders to help accelerate decision-making.