A conversation with retail industry experts on how the coming of the omnichannel is radically altering customers' expectations of service - and how retailers are being forced to respond.

The vertically integrated agriculture and food producer takes on the job of overhauling its supply, demand and logistics-planning systems, while opening a major new production plant.

An annual study of consumer attitudes toward online retailing technology zeroes in on the growing acceptance of delivery drones, mobile payments and virtual reality.

FourKites, provider of a technology platform for load tracking, has integrated with the transportation-management software of McLeod Software.

Supply-chain has gone to the cloud. The only question is: What took it so long?