Today, titans of technology and consumer packaged goods are jumping on the customization bandwagon. And for good reason. In a world where customers are in the driver's seat, customization is no longer a "nice to have". It's an expected offering.
As an industry, global consumer products companies have historically underinvested in plants and manufacturing capabilities. In fact, a significant number of organizations may still be running their operations on equipment and processes that were last updated in the prior millennium. Under these circumstances, throughput can rarely keep pace with current needs. At the same time, many of these same companies have made one or more large acquisitions that slow the supply chain down even more: duplication and redundancy at the plant level; disparate operating and ERP systems that cloud visibility; and manual processes that consumed valuable resources.
Daymon Worldwide, a provider of brand-building and sourcing services for retail, has formed a new unit dedicated to transportation management and logistics support for retailers and suppliers.
Rizwan Asim, head of procurement and supply chain with SSC Al-Suwaidi Holding Co., discusses how integrated demand planning is helping Middle Eastern retailers to cope with a market boom.
Camstar Systems Inc. has released the NPI (New Product Introduction) Accelerator for manufacturers. The tool is intended to help users design, test and speed up the NPI process.
There are two major challenges that companies face today in forecasting, says Bob Leonard, vice president of sales with Forecast Pro. One is the push to drive down to more detail, including smaller time buckets. The other is the need to treat forecasting as an analytical task, instead of just clerical work.
The demand for vendor-managed inventory programs in warehouses behaves "as a pendulum swinging back and forth between supplier and retailer," says John Mayer, vice president of sales with Park City Group. Over the last six to 12 months, he says, it has swung back in the direction of favoring VMI. Mayer has seen particular interest in the technique in the grocery industry.
Downstream demand signals have been available in the retail world for some time now, but it has taken a while for suppliers to take full advantage of them. Mark Kremblewski, global business expert in demand planning with Procter & Gamble, likens the situation to the mining industry, which trades in deposits of both high- and low-grade ore. The latter type is more plentiful, but it's the first that offers the biggest payback from a better use of demand data in unpredictable situations.
SAP AG has introduced a series of mobile applications for business users and consumers. The new tools provide real-time access to human resources, finance, sales and mobile commerce functions.