Macna, the American seller of high-end industrial boilers from France, eyes the lucrative residential market - with the help of a logistics and warehousing partner.

Enabling its field sales managers to collaborate on forecasts allowed Coca-Cola Bottling Co. Consolidated to slash inventories in half while absorbing 150 new products.

Home Depot: How Big Hardware Retailer Makes Direct Delivery Work

Serving the nation's largest cooperative of independent hardware stores, struggling True Value aims to secure member loyalty through a world-class supply chain.

As off-price stores moved upscale in recent years with the creation of attractive, shopper-friendly outlet malls, the demands of consumers and value retailers changed. Low prices were still expected, but shoppers also wanted a better selection of style and colors. To meet this need, Levi Strauss revamped its value-channel logistics.

Rapid growth, acquisition of a company with different distribution characteristics and a troubled ERP implementation created supply-chain problems for Hershey Foods in the late 1990s. A new strategy that focused on fulfillment speed and agility helped turn things around.

For 20 years, the high-end data storage system and server assembler had used DCs on each coast. But a self-imposed $1m penalty for unavailability of parts required a faster logistics network. Indianapolis was the answer.

Key Amazon.com executives in Seattle and Europe - including founder Jeff Bezos - talk about how the company's supply-chain strategies and fledgling European operations are shaping its prospects.

Webvan Corp., with the help of its technology partners, has broken the code on guaranteed, self-scheduled home delivery. Here's how it gets the goods delivered within a promised 30-minute window and where it plans to take that achievement.