Fujitsu PC needed help with its notebook operation, which was suffering from both excess inventory and slow deliveries. It turned to FedEx for a total logistics solution and now is getting the results it wanted - but the start-up was far from smooth.

Beginning in 1996, the household products manufacturer decided to replace its centralized distribution pattern with an approach that relied on regional distribution centers across the country. Mark VII was named to help connect the links in the network through intermodal shipments.

Working closely with consultant Kurt Salmon Associates, the appliance manufacturer decided that mixing its proprietary inventory management system with a new distribution center in Memphis was a recipe for success.

To meet changing retailer requirements and sales growth demands, tableware designer Mikasa built a new, highly automated distribution center in Charleston, S.C., adopting an unusual design that conserves both energy and space.