The Green Design Center provides a wide range of building materials and products for interior finishes that are free of toxins and safe for people with chemical sensitivities and allergies. Founder and president Andrew Pace discusses the growing demand for the company's products and how the supply chain has evolved to meet those needs.
Same-day and next-day delivery are not services normally associated with furniture stores, but City Furniture is changing that in South Florida. City's fast delivery program, which began 12 years ago, has become a key competitive advantage and is changing customer expectations for the industry.
As a major distributor of food supplies to restaurants, Quality Custom Distribution must monitor and document warehouse and in-transit temperatures for products ranging across four different temperature zones. A custom designed fleet and tailored solutions ensure supply chain integrity for every customer.
DIRECTV’s service depends on equipment imported from Asia and forward-positioned in 250 locations to support home installations. Having long used Microsoft Excel to forecast demand, the company had a rocky journey to an automated forecasting system from SAP. Randy Sullivan discusses lessons learned and ultimate benefits.
Grupo Herdez is one of Mexico's leading manufacturers and distributors of grocery products and is a pioneer there in Collaborative Planning, Forecasting and Replenishment. Eduardo Cantu explains some of the challenges to CPFR implementation in Latin America.
Andrea Atwell, vice president of L'Oreal, is passionate about the value that a successful demand planning team can bring to an organization. She talks about recruitment, retention and the impact demand planners have on an organization.
The technology surrounding point-of-sale data has improved tremendously in recent years and companies are making much better use of this information, says Tina Lalor, senior business consultant with John Galt Solutions.
The overall shortage of supply chain talent is particularly critical in demand management, says Jason Breault of LifeWork Search. He explains reasons and remedies.
In a multi-year, multi-phase project covering people, processes and technology, Red Wing Shoes streamlined and improved its S&OP process, cutting planning time from six weeks to three and reducing inventory by 27 percent.
Segmenting customers and products to lower costs and improve profit margins also results in higher customer satisfaction, says Wade McDaniel, vice president of solutions development at Avnet Velocity.