Analyst Insight: Over the last three years the retail industry has seen a great many changes, helping to streamline retail supply chains and create more cost savings for retailers. This efficiency-driven approach was in large part a response to the "great recession," and it has sustained the industry through these challenging times, putting them in a greater position for success as we look ahead to the future. So where do we go from here? - Casey Chroust, executive vice president, Retail Industry Leaders Association

Analyst Insight: Retailers in 2012 will continue to implement analytic engines. The last two years have seen retailers and CPG companies streamline and rethink their multichannel and merchandising strategies. Improved performance is a reflection of this analytics focus. In 2012, retailers will learn through direct customer engagement through mobile, social and web (omni-channel information) to create products, and market to customers based on shopper insights. - Ann Grackin, CEO, ChainLink Research

Analyst Insight: The Congressional bills to implement the U.S. free-trade agreements with South Korea, Colombia and Panama and to renew the Generalized System of Preferences and Andean Trade Preferences Act have gained congressional approval and President Obama's signature, thus paving the way for the long awaited realization of the agreements and their inherent trade benefits and opportunities. Simultaneous approval highlights the challenges of managing global supply chains to take advantage of the benefits provided. - William M. Methenitis, partner, global director, and Kristine L. Price, partner, both of Ernst & Young LLP, Customs and International Trade

Analyst Insight: While on one hand the container shipping industry has become ever more commoditized, a new range of service measurements could increase the potential for market differentiation. The key to any differentiation is the ability to make it clear to the customer what the difference is. Such transparency would certainly be a novelty in the industry. - Lars Jensen, CEO, SeaIntel Maritime Analysis

Analyst Insight: As the global economy slowly begins to improve, large-scale manufacturers who ship bulk product by rail are again experiencing the issues of service reliability, asset turnover, capacity constraints, working capital optimization and risk. With that said, after the dismal 2008-2009 economy, we're right back into the bane of a one-hundred-year rail dilemma: enhancing service reliability while improving fleet utilization to sustain a lean rail fleet. Current rail management tools are effective at tracking historical transit times and identifying the position of each car at a certain point in time. However, an important disconnect exists between seeing the future demand for rail shipments and predicting the usage and location of the cars over the entire enterprise planning horizon. - Alfred Sherk, CEO, SherTrack LLC

Analyst Insight: Procurement and sourcing is a continuously evolving profession. A global Gartner Supply Chain study of 453 companies finds 51 percent of procurement and sourcing talent hired in the last three years was to satisfy short-term needs, with a focus on basic, intermediate and advanced procurement and sourcing skill sets. Procurement and sourcing hiring strategies for 2012 shifts to long-term needs and advanced skills requirements in the areas of SRM, supplier collaboration, performance management and analytics, and financial procurement. - Mickey North Rizza, Gartner Supply Chain Research

Analyst Insight: It can be a struggle for organizations to obtain the right balance between keeping enough inventory on hand to meet customer demand and minimizing costs related to carrying inventory. APQC's research indicates that best-practice organizations achieve this balance through the creation of inventory optimization programs with well-designed strategies, effective processes, appropriate technology, and regular assessment. - Becky Partida, knowledge specialist, APQC