Customer and retailer perceptions and expectations are not aligned, and many retail stores lack the essential technology to measure and apply shopper data across all channels, says a study released by RetailNext, a provider of retail industry analytics technology.

Most retailers are attempting to offer omnichannel shopping experiences for their customers, but few are doing it right (or profitably) so far.

Beacon marketing platform provider Swirl Networks found that few retailers are tailoring their messages successfully across in-store and digital platforms, but rather are pushing irrelevant content. In fact, only 25 percent of consumers say that brick-and-mortar retailers regularly demonstrate an understanding of their individual preferences.

U.S. shoppers are likely to change their shopping habits if their favorite retailer experienced a data breach, according to a report by Vormetric and Wakefield, which specialize in data security solutions.

Retail sales may have been down in stores from Black Friday to Cyber Monday, but online experiences and retailers' ability to meet expectations were up, according to the DynamicAction Retail Holiday Index.

Checkpoint Systems, Inc., a global supplier of merchandise availability solutions for the retail industry, has announced patent-pending dual RF-RFID labels that incorporate UCODE 7 chips from NXP.

The last decade has seen many technological advancements in known payment environments. The introduction of point-of-sale systems has changed payment experiences by replacing cash registers in many scenarios. Credit cards have become a preferred mode of payment and more merchants are working toward accepting them.

Mobile has firmly won the battle of devices this holiday season at Walmart, where mobile made up more than 70 percent of traffic to the retailer's website since Thanksgiving.