Reverse Logistics

New Solutions Help Companies Find the Return In Returns Management

September 1, 2004

Jean V. Murphy, Global Logistics & Supply Chain Strategies

Greater attention and respect come to returns management as companies learn to exploit its potential for saving money and generating a positive customer experience.

Seeking Excellence Within The Four Walls of the Warehouse

April 1, 2004

In a perfect world, the tight coordination of systems and processes would allow goods to flow continuously from manufacturer to customer. With total understanding of consumer demand, who needs a lot of excess product taking up valuable real estate? • Second in the Best Practices series.

3PLs On The Rise: Smaller Firms Prove Big Isn't Always Better

April 1, 2004

Thomas A. Foster- Global Logistics & Supply Chain Strategies

While logistics outsourcing may seem like a mature business concept, five smaller 3PLs show how new concepts, better technology and outstanding performance can bring new benefits to companies open to fresh ideas.

Levi Strauss Revamps Value-Channel Supply Chain to Keep Pace With Outlet Shoppers

August 1, 2001

Kurt C. Hoffman

As off-price stores moved upscale in recent years with the creation of attractive, shopper-friendly outlet malls, the demands of consumers and value retailers changed. Low prices were still expected, but shoppers also wanted a better selection of style and colors. To meet this need, Levi Strauss revamped its value-channel logistics.

GTE, 3M Reap Multiple Benefits From Asset-Recovery Operations

November 1, 1999

Kurt C. Hoffman

GTE's in-house recovery operation is so successful that it now handles reverse logistics services for other companies. Likewise, 3M turned to its own logistics and manufacturing groups to recover useable by-products - and lots of money.

Target Stores Relies on GENCO to Manage Its Returns Program

October 1, 1997

Kurt C. Hoffman

Target Stores saved money and improved store efficiency when it decided to centralize its returns program and outsource returns-center management to third-party provider GENCO.

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.